We are hired to provide added value and excellence is what we deliver!
Who Are We?
TREX is a firm dedicated to deliver professional training and coaching sessions, provide mystery shopping and consultancy services.
It serves the needs of organizations by assisting to remain competitive and fulfill their strategies as well as focusing on individuals to climb up the success ladder.
Our Team
TREX is a firm having passionate trainers, coaches and consultants with various concentrations that cover a wide array of expertise.
They gather over 50 years of cumulative expertise in various sectors, backgrounds, markets and institutions.
They are eager to provide exceptional service, make a difference and leave a trace.
TREX team of trained Mystery Shoppers assume the role of consumers and observe the nature and quality of services being offered.
Mystery Shopper research monitors staff performance and service standards, and provides detailed performance score, ratings, and qualitative feedback to help organizations measure their actual performance for improvement purpose.
Our Objective
We strive to offer an integrated solution to local customers to create an added value to our client to maintain a professional and dedicated team of consultants and certified trainers.
Our Philosophy
Standards are defining our modern world and are key to better problem solving, greater profit margins, and higher service quality.
This is why we focus on what is important and unique to your company and industry and design customized management solutions that bring out the best that our consultants have to offer.
We help in re-engineering your organization to optimize your business processes to fully capitalize on your business potential, develop faster and manage wiser.
Our Clients
Servicing a portfolio consisting of more than 20 companies.
Mission
To put our know-how within your reach by providing management solutions that save time and money. We successfully achieve this by providing innovative solutions that are mature, and satisfy your current and future business demands.
Vision
To be market leaders in providing the latest innovations so we can improve people lives and the quality of service in many industries in Lebanon, the middle east and the gulf countries.
Values
Passion
Quality
Excellence
Customer Experience
Ethics and Integrity
Feedback & Reviews
Your Opinion Matters
I highly recommend TREX. they deliver professional trainings with very competitive offers. all TREX members are experts in their field and most off all they are very friendly
Mary Kossaify
Sales & Marketing Manager at Entotox
Highly recommended for their professionalism. They choose the best topics for their workshops and the most experienced trainers.
Pauline El Helou
Customer Success Officer at Kamkalima
Way to go professional!
Bachir Hayek
Branch Manager at Tahan Home
What Can We Do for You?
Always Ready to Elevate Your Business to the Next Level